Terms of service
TERMS OF SERVICE
Last updated: May 2026
1. WHO WE ARE
This website is operated by Velmora.ie , a company registered in Ireland.
Velmora
Ireland
Email: velmora.ie@gmail.com
By accessing or using our website and placing an order, you confirm that you have read, understood, and agree to be bound by these Terms of Service.
2. ELIGIBILITY
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian, and that you are legally capable of entering into a binding contract.
3. PRODUCTS AND PRICING
We have made every effort to display our products and their descriptions as accurately as possible. All prices are displayed in Euro (€) and include VAT where applicable. Prices are subject to change without notice. The price you pay is the price confirmed at the time of your order.
We reserve the right to refuse or cancel any order if a pricing error has occurred.
4. PLACING AN ORDER
When you place an order on our website, you are making an offer to purchase the products in your cart. Your order is not confirmed until you receive an order confirmation email from us.
We reserve the right to decline any order at our discretion, including where:
- A product is out of stock
- A pricing or product description error has occurred
- We are unable to obtain payment authorisation
- We suspect fraudulent activity
5. PAYMENT
We accept the following payment methods: [list your accepted methods]. All transactions are processed securely. We do not store your full payment card details on our servers.
6. DELIVERY
Delivery timeframes, costs, and conditions are set out in our Shipping Policy, which forms part of these Terms of Service. Under EU law, we are required to deliver your goods within 30 days of your order date unless otherwise agreed.
7. RETURNS AND REFUNDS
Your rights regarding returns and refunds are set out in our Refund Policy, which forms part of these Terms of Service. Your statutory rights under EU law are not affected by these terms.
8. YOUR CONSUMER RIGHTS UNDER EU LAW
Nothing in these Terms of Service is intended to limit or exclude your statutory rights as a consumer under EU or Irish law, including:
- EU Consumer Rights Directive 2011/83/EU
- EU Sale of Goods Directive 2019/771/EU
- Irish Consumer Rights Act 2022
- EU Unfair Contract Terms Directive 93/13/EEC
9. INTELLECTUAL PROPERTY
All content on this website is the property of [Your Business Name] or its content suppliers. You may not reproduce, distribute, or use any content from this website without our prior written permission.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, [Your Business Name] shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of this website or products purchased through it. Our total liability shall not exceed the total amount paid by you for the relevant order.
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
11. PRIVACY AND DATA PROTECTION
We collect and process your personal data in accordance with our Privacy Policy and in compliance with GDPR and the Irish Data Protection Acts.
12. WEBSITE USE AND ACCEPTABLE CONDUCT
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website.
13. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites for your convenience only. We accept no responsibility for them or any loss arising from your use of them.
14. CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.
15. GOVERNING LAW AND DISPUTES
These Terms of Service are governed by the laws of Ireland. Disputes shall be subject to the jurisdiction of the Irish courts. EU consumers may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
16. CONTACT US
Velmora.ie
Email: velmora.ie@gmail.com